Nurse Triage Hotline


Providing injured workers with 24/7 access to medical guidance for injury response.

About our Nurse Triage hotlineOverviewInjured Workers: What To DoMedCor: About the Service
PSWCT has partnered with Medcor, a national workers compensation medical management company, to provide injured workers 24/7 access to medical guidance. Triage nurses can assist injured workers in determining the level of care needed for their injury and advise regarding self-care. Information gathered during the call is transmitted to our claims system, allowing member districts to analyze incident data for improved prevention, and can be converted instantly to a claim if needed so that injured workers don’t have to answer all the same questions again in order to get the support they need to heal.

This approach to injury reporting provides additional value for both the injured worker and school district, in that:

  • PSWCT Nurse humanizes the claims experience at the outset of an injury through 24/7 access to medical professionals in multiple languages.
  • PSWCT Nurse empowers injured workers in the direction of their care, including self-care and choice of provider.
  • PSWCT Nurse allows for follow-up opportunity to contact the triage line should concerns arise, including when self-care is not working as intended.
  • PSWCT Nurse will include an abbreviated reporting experience for incident-only events.
  • PSWCT Nurse allows for school districts access to claim and incident-only information on demand via Origami for safety committee purposes.

For more info about the PSWCT Nurse program please contact your Account Manager.

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